Returns Policy - Diggn'It

Returns & Refunds

  • This summary applies to orders placed directly on the Diggn'It website.
  • You may request a return within 7 days of receiving your order, provided the item is unused, in its original condition, and in its original packaging.
  • Returns are free if the item arrives damaged, defective, incorrect, or in the wrong quantity.
  • For change-of-mind returns after dispatch, shipping and handling charges may be deducted from the refund.
  • Orders may be canceled before dispatch. If delivery is delayed by more than 15 days from the order date or the agreed delivery date, you may cancel for a refund unless the delay is due to force majeure.
  • Approved refunds are sent to the original payment method and usually appear within 7 to 15 business days after processing.
  • Some items are not eligible for return, including custom-made products and opened or used digital or sealed media items.

This is a short summary and does not limit your statutory rights. See the full Return & Refund Policy for complete details.